Effective Date: August 21, 2021 Dispatch NYC operates an e-commerce service and related services through dispatchnyc.com, mobile applications, and related sites accessible to mobile devices, tablets, and other connected devices (collectively, the “Dispatch” or “Services”). As used in this policy, “Dispatch” or "Dispatch NYC" refers to Dispatch NYC Limited Liability Company and its subsidiaries. We may refer to Dispatch as “we”, “us”, or “our”. We may refer to you as “customer”, “you”, or “your”. If you have difficulty using or accessing the Dispatch, please contact us at email@example.com and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law. Dispatch is committed to providing a positive experience to all our customers and we aim to facilitate the accessibility and usability of our website and mobile applications. Our goal is to permit our customers to successfully gather information and transact business through our website and mobile applications, regardless of technology or ability. We are making efforts to maintain and increase the accessibility of our website and mobile applications to ensure that persons with disabilities have full and equal enjoyment of the Dispatch. We view accessibility as an ongoing effort and continually seek solutions that will bring all areas of our website and mobile applications to the same level of overall web accessibility. Please contact us at firstname.lastname@example.org if you have any feedback or suggestions as to how we could improve the accessibility of the Dispatch.